Privacy Policy

Effective October 16, 2026. This policy explains what Wingman AeroCare LLC ("Wingman", "we") collects through wingmanaerocare.com and how we use it.

What we collect

• What you send us. When you use the contact form, call, text, or email us, we receive what you provide: typically your name, email, phone number, aircraft tail number, and message.
• Chat assistant. Messages you type in the chat on our home page are sent to Anthropic, which provides the AI that writes the replies. If you ask us to follow up, the name, phone, email, tail number, and message you give in the chat come to us the same way a contact form does.
• Bot protection. To keep automated scripts away from the chat and contact form, Vercel's bot protection checks technical signals from your browser when you use them.
• Basic site analytics. We use Vercel Web Analytics to count page views and see which pages are useful. It does not use cookies and does not identify you personally.
• Map embed. Our contact and location pages show a Google Map. Loading it lets Google receive standard technical information (such as your IP address) under Google's own privacy policy.

How we use it

• To reply to you, schedule work, prepare estimates, and provide maintenance services.
• To keep records of your aircraft's maintenance, as required by FAA regulations.
• To improve the site.

We do not sell your information, and we do not share it with anyone for their own marketing.

Who processes it for us

Contact form and chat inquiries are stored in a Google Sheet in our Google Workspace account and delivered to our inbox by an email service provider (Resend). Our phone and text messages run through RingCentral. The site is hosted by Vercel, and the chat assistant is powered by Anthropic. When you give the chat a tail number, it looks up the aircraft in the public FAA registry. Logbook files you upload through the chat are stored privately with Vercel and are available only to our shop team. After-hours payments are processed by Stripe; we don't see or store your card details. For an after-hours AOG request, we share your name, phone number, aircraft, and location with the independent contract mechanic who takes the job, and we may text you updates about it. These providers handle your information only to provide their services to us.

Text messages

If you text our shop number, we will use your number to reply about your inquiry or your aircraft. We do not send marketing texts. Reply STOP at any time to stop messages from us. Message and data rates may apply.

How long we keep it

We keep inquiry records as long as they're useful for serving you, and aircraft maintenance records as long as the law and good practice require.

Your choices

You can ask us to see, correct, or delete the personal information we hold about you (other than records we're required to keep). Email hello@wingmanaerocare.com or call (970) 292-0719.

Changes

If we change this policy, we'll update the date above.

Contact

Wingman AeroCare LLC, 5297 Gulfstream Ct, Loveland, CO 80538. hello@wingmanaerocare.com. (970) 292-0719.